Confidentiality and Privacy
Introduction and general principles
Confidentiality is an essential principle, and applies to each individual who makes contact with the organisation.
NECAT also respects the confidentiality of its supporters and donors, its staff and volunteers and, where relevant, the professionals it works alongside.
Confidentiality means that NECAT restricts access to information about individuals. It defines who needs access, to which information, for which purposes, and takes steps to ensure that those boundaries are respected.
Confidential information is shared only with consent.
Paperwork is accessible only by staff and volunteers who are involved in service delivery and others who have been specifically authorised.
Personal information about service users may be disclosed with the consent of the individual concerned, and NECATworks with service users to gain their consent whenever possible when a disclosure appears appropriate.
In all cases the recipient(s) of the information and the reasons for the disclosure are documented. Where